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Flight Rights Canada

Just a week after Zoom Airlines abruptly shut down, the Canadian government announced Flight Rights Canada, an effort to better inform passengers of their air travel rights. Here are just a few highlights of the passenger rights policy:

Passengers have the right to take the flight they paid for.
If the plane is overbooked or cancelled, the airline must find the passenger a seat on another flight operated by that airline; buy the passenger a seat on another carrier with whom it has a mutual interline traffic agreement; or refund the unused portion of the passenger’s ticket.